This case study explores how a leading Water Purification and Delivery firm overcame challenges with its existing field devices used for outdoor deliveries and data capture. The client faced issues with their current devices, which lacked robust scanning capabilities and durability to withstand harsh weather conditions. To address these challenges, the client partnered with Aura Systems and we proposed:
Newland MT93
After careful consideration and testing, the client selected the Newland MT93 PDA to improve their field data capture operations. This case study delves into the problems faced by the client, the solutions presented, and the reasons behind their choice of the MT93 PDA.
The Problem
The client, a prominent water purification company, specializes in delivering various sizes of water bottles tailored to customer needs. Their operations focus on optimizing delivery routes and providing real-time updates on driver progress to ensure efficiency. A key aspect of their service is the ability to process coupons quickly using barcode scanning, issue prompt invoices, and deliver bottles reliably, even in challenging weather conditions.
However, the client’s existing devices were insufficient in several critical areas:
- Limited Bluetooth capabilities
- Lack of durability in harsh weather
- Suboptimal operational efficiency
These shortcomings hindered the smooth execution of field operations, prompting the need for an upgraded solution.
Proposed Solutions
Aura Systems evaluated the client’s needs and proposed viable solution:
Newland MT93
The Newland MT93 emerged as the preferred choice due to its comprehensive features:
- Rugged construction capable of withstanding harsh conditions
- Extended Bluetooth range and 4G LTE connectivity
- Integrated Mobile Device Management (MDM) solution from Newland
- Responsive touchscreen compatible with gloves and a stylus
- Additional accessories, including screen protection, charger, and rugged boot for enhanced device longevity
The MT93’s combination of durability, high performance, and integrated MDM capabilities made it the ideal solution for the client’s needs.
Conclusion
By adopting the Newland MT93 PDA, the client effectively addressed their challenges, achieving:
- Efficient 2D barcode scanning
- Enhanced Bluetooth connectivity
- Improved ruggedness for demanding outdoor environments
- Streamlined operational efficiency in all weather conditions
This case study underscores the importance of evaluating technology options to meet specific operational needs. The client’s decision to implement the MT93 PDA demonstrates their commitment to leveraging advanced tools to enhance field operations and deliver exceptional service. Aura Systems remains proud to have supported this client in driving innovation and operational excellence.